Terms of Use

Last updated November 12, 2026

These terms cover your use of Epiforge’s website, your Epiforge account, the downloads Epiforge offers, and the services Epiforge’s apps connect to. Please read them; by using any of these, you agree to them.

Who we are

“Epiforge,” “we” and “us” mean Epiforge Software, LLC, 760 Old Roswell Road, Roswell, GA 30076, United States. “You” means the person using our services, and, if you use them for an organization, that organization too. If you agree to these terms for an organization, you confirm that you’re allowed to bind it.

These terms cover:

  • this website, www.epiforge.com, including Support and Account;
  • downloads.epiforge.com, which serves our installers and updates;
  • the services our apps connect to for usage counts and support requests.

Some things have terms of their own, which apply alongside these and win where they differ:

How we handle personal information is in our Privacy Policy.

Changes to these terms

We may change these terms. The date at the top of this page says when they last changed. If a change matters to people with an Epiforge account, we’ll also email account holders before it takes effect. If you keep using our services after a change takes effect, the new terms apply to you; if you don’t agree to them, stop using our services and, if you have one, close your account.

Who may use our services

You must be at least 13 years old to use our website or our software. To create an Epiforge account, add a card or pay us, you must be 18 or older, or the age of majority where you live if that’s higher.

Your Epiforge account

  • Give us accurate details and keep your email address current, because that’s where we send confirmations, receipts and notices.
  • An account is for one person. Don’t share your password; choose one you don’t use anywhere else.
  • You’re responsible for what happens under your account. If you think someone else has used it, change your password and tell us.
  • We may suspend or close an account that’s used to attack, abuse or overload our services, or to break the law.
  • You can change your details, email preferences and password at any time in Account.

Software you download

Grindstone 5

Grindstone 5 is licensed under the Grindstone 5 License Agreement, not sold. The beta is free. It’s a beta: it may have bugs, it shouldn’t be relied on for production work, and after Grindstone 5 launches it stops getting regular updates.

Earlier products

Grindstone 2, Grindstone 3, Grindstone 4 and Grindstone Sync Server are no longer sold or updated. We keep their latest installers available for people who still use them. Each is provided as it is, under the license agreement its installer shows. Their documentation is published as it was written; what it says about buying or subscribing no longer applies.

Redistribution

Download our software from us. Don’t host, mirror, resell or redistribute it unless its license allows it.

Legacy subscriptions and licenses

We no longer sell Task Force or Grindstone Sync Cloud subscriptions, Grindstone Sync Server licenses or Grindstone 4 Pro licenses. If you already have them:

  • Your original terms continue. Existing subscriptions stay under the terms you agreed to: the Grindstone Sync Terms of Use, the Grindstone Team Terms of Use or the Task Force Terms of Use. We publish them unchanged.
  • Billing. Subscriptions are billed monthly, after each billing period ends, for that period’s usage, to the cards on your account. We email a notice when a charge is applied and a receipt when a payment is collected, unless you turn those emails off in Account; we always email you when a payment fails.
  • Failed payments. If a payment fails, we try again about every three days, using each card on your account. If payments keep failing, the service is suspended. We don’t collect charges for services that are suspended or canceled.
  • Reactivation. Adding a card to your account reactivates a service suspended for non-payment.
  • Canceling. You can cancel a subscription at any time in Account. Canceling ends the service right away, and we don’t collect charges for a canceled service.
  • The end of legacy services. These services will end. We’ll tell subscribers by email before that happens, and about what replaces them.
  • Licenses. Your Grindstone Sync Server and Grindstone 4 Pro license codes stay available in Account.

Payments

  • Card processing. Our card processor is Elavon. When you add a card, its details go from your browser straight to Elavon; Epiforge never receives your full card number or security code.
  • Authorization. By adding a card, you authorize us to charge it for the subscriptions and purchases on your account, as these terms and your subscription’s terms describe.
  • Refunds. Legacy subscription charges cover usage that has already happened, so they aren’t refunded. If we charge you in error, we correct it. Tell us if you think a charge is wrong.
  • Currency. Charges are in US dollars.
  • Grindstone 5. If we offer anything related to Grindstone 5 for sale, its terms will be added here before you can buy it.

Support, the forum and feedback

  • When you send us a message through Support or from one of our apps, it goes to our support desk, and we reply to the email address you give us. We don’t promise a reply time.
  • The discussion forum at discuss.epiforge.com is a separate service with its own terms and privacy policy.
  • If you send us ideas or feedback, we may use them without owing you anything, and we’re not obliged to use them.

Acceptable use

Don’t:

  • attack, probe or test the security of our services, or try to get into accounts or systems that aren’t yours;
  • overload our services, get around their limits, or use automated means to sign up, sign in, send messages or download in bulk;
  • use our services to send spam, malware or anything unlawful;
  • use someone else’s account, card or details without their permission;
  • copy our services’ content or interfaces to pass something off as Epiforge’s.

Epiforge’s content and names

The website, our documentation, our software and their designs belong to Epiforge or its licensors. You may read, print and link to our pages and documentation for your own use. Epiforge, Grindstone and Task Force, and their logos, are Epiforge’s trademarks; don’t use them in a way that suggests we endorse you or your product.

Other services and links

Our pages link to and embed services run by others, such as YouTube videos and our card processor’s payment form. Their own terms and privacy policies apply to them, and we’re not responsible for them.

Disclaimers

Our services and software are provided “as is” and “as available.” To the extent the law allows, Epiforge disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that our services will be uninterrupted, secure or free of errors, or that data won’t be lost. Some places don’t allow some of these disclaimers, so they may not all apply to you.

Limits on liability

To the extent the law allows:

  • Epiforge isn’t liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from or related to our services or these terms, even if we were told they were possible.
  • Epiforge’s total liability for all claims arising from or related to our services or these terms is limited to the greater of the amount you paid Epiforge in the 12 months before the event giving rise to the claim, or $50.

These limits apply whatever the legal theory, and even if a remedy fails of its essential purpose. Some places don’t allow some of these limits, so they may not all apply to you.

Ending your use

You can stop using our services at any time. If you have legacy subscriptions, cancel them in Account first. To close your account, tell us. We may suspend or end your access if you break these terms. Sections that by their nature should continue, such as payment for usage already billed, disclaimers, limits on liability and disputes, continue after your use ends.

Disputes

These terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Any dispute arising from or related to our services or these terms will be brought only in the state or federal courts located in Fulton County, Georgia, and you and Epiforge consent to those courts’ jurisdiction. Either of us may instead bring a claim in small claims court where it qualifies. You and Epiforge each bring claims only individually, not as a plaintiff or class member in a class or representative action.

Before bringing a claim, please contact us so we can try to resolve it.

General

  • These terms, together with the terms they refer to, are the whole agreement between you and Epiforge about our services.
  • If any part of these terms can’t be enforced, the rest stays in effect.
  • If we don’t enforce a part of these terms, that isn’t a waiver.
  • You may not transfer your rights under these terms. We may transfer ours as part of a sale or reorganization of our business.

Contact

Epiforge Software, LLC, 760 Old Roswell Road, Roswell, GA 30076, United States. To reach us, use Speak with a specialist.